01
Information we collect
When you contact us through the website, we may collect your name, company name, email address, phone number, country or region, product interest, technical specifications, delivery destination and message content.
We may also collect limited technical information such as browser type, device information, pages visited and approximate access time to help maintain website security and improve usability.
02
How we use the information
We use submitted information to review your material requirement, respond to RFQs, prepare quotations, confirm standards or product forms, coordinate logistics and provide technical or commercial follow-up.
We may use aggregated website information to improve page structure, product navigation and inquiry handling. We do not sell personal information.
03
B2B inquiry and project information
Technical drawings, specifications, grade requirements, quantities, delivery targets and similar project information are used only for business evaluation, quotation and supply coordination.
If a project requires additional confidentiality, please tell us before sharing sensitive drawings, customer names or controlled technical information.
04
Sharing and service providers
We may share necessary inquiry details with internal staff, approved suppliers, logistics providers, inspection partners or email and hosting service providers when required to respond to your request.
These parties are expected to use the information only for the relevant business purpose.
05
Data security and retention
We take reasonable technical and organizational measures to protect inquiry information from unauthorized access, loss or misuse.
Inquiry records may be retained for a reasonable business period to support quotation history, quality traceability, order follow-up and legal or accounting requirements.
06
Analytics and website improvement
We may use analytics tools such as Google Analytics and Microsoft Clarity to understand website visits, page performance, navigation patterns and form usability.
These tools may use cookies or similar technologies to collect device, browser, page interaction and approximate location information. We use this information to improve the website experience and do not use it to sell personal information.
07
Your choices
You may request correction, deletion or limited use of your contact information by contacting us at info@hydroplatide.com.
Some information may need to be retained where required for legitimate business records, compliance or dispute handling.
08
Contact
For privacy questions, please contact HydroPlatide Precision Metals (Shanghai) Co., Ltd. at info@hydroplatide.com. Our office address is No.168 Qiqian Rd, Jiading District, Shanghai, China.
Contact email: info@hydroplatide.com